The
largest landlord in the U.K.’s
Peterborough area is offering its 10,000 tenants free IT training this fall.
Cross Key Homes will be providing the free training to any tenants who want it. The effort is an attempt to provide a service
the company believes is critical to today’s lifestyle.
“We
believe that it is essential that our tenants are able to use computers and
have access to the internet,” Tracey Croucher, community program manager for Cross
Key Homes told The Peterborough Telegraph. “In these changing times so much is
being done via the internet from job applications and shopping to applying for
benefits. These courses will show tenants that computers and the internet are
not as scary as they might seem.”
The
initiative is an excellent example of how property
managers can do more than make sure the rental property they manage is kept
clean and its residents are happy. Giving tenants more for their money, in this
day and age, is a worthy goal and can foster a deeper sense of satisfaction and
loyalty to the property and the property manager. When tenants are given
something above and beyond what they’re expecting, their favorable opinion of a
property manager skyrockets. And with today’s social media outlets, those
opinions quickly spread, becoming public opinion.
Is
there a service or special amenity you think your tenants would appreciate?
Chances are it wouldn’t take a lot of effort to make a huge, lasting impact on
tenant-landlord relations.
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